Social media marketing is the use of social media platforms and websites to promote a product or service. Popular social media sites, Facebook, LinkedIn offer different ways to advertise brands.
Advertisers can reach users who are interested in their products. Allows for detailed analysis and reporting. The information gathered is real, not from statistical projections.
You can also add custom questions to collect sign-ups for marketing emails, product interest, follow-up calls and business information.

In GMSS Portal, Oracle Social Network Requests can be raised as OSN request. With GMSS program code.
These OSN requests can be raised with details of Form Name and Account name according to their campaign requirement, which can be mapped in eloqua with the appropriate configuration settings as discussed in the process document below.



Once the campaign is activated in eloqua for these social media campaigns, marketers will be intimated. They will start initiating the process from their side to start tracking the responses, which is synched with Oracle data server through Eloqua.






Note: Keep add the Facebook form fields until the + button disappears.




LinkedIn data is differentiated because members have professional incentives to keep their profiles accurate and up-to-date.
Use real, member-generated demographic data to reach the right audience: job title, company, industry, seniority, and more.



| LinkedIn Lead Data | Eloqua Contact Fields |
| Work Email | Email Address |
| LM_Audience | |
| First Name | First Name |
| Last Name | Last Name |
| Phone Number | Business Phone |
| Job Title | Title |
| Company Name | Company |
| Country | Country |
| Zip code | Zip or Postal Code |

Note: Keep add the Facebook form fields until the + button disappears. Personal Email address and Country is Mandatory in each form, other fields can be varied based on the requirement.



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