Shipping Address Capture for Sending Gifts

A few use cases have been shared below for your reference. Follow the steps to create a CIF form to capture the shipping address for sending gifts based on requirement.

Steps:

1. Duplicate the master CIF form and do the changes based on the requirement.
2. Update Contacts – With Custom Values and ensure the following values has been selected and enabled for No Lead flow



Contact Field	Update Type	Value
Last Form Submit Date	Apply date stamp
Last Submitted Form Name	Set to value	<to be left blank>
Salesperson	Set to value	<to be left blank>
Registrant No Lead Flow	Set to value	<to be left blank>
Response Type	Set to value	<to be left blank>
Is Response	Set to value	0

3. Update Contact with Form data – process steps should be modified. Donot map these (shipping address feilds like Address, City, State, Phone number, zip code. Note- Country and other fields can be mapped.) will help not to flow to CXD.
4. Description (why are we creating the form?) should be added, which helps customer to understand purpose of their data capture.
5. Save the form into Local regional folder.
   
   
6. Append the CIF form html code to CIF master template (landing page). Follow the CIF playbook page to know how to create a CIF form.
7. Share to requester.

Reference links:
go.oracle.com/LP=106874?elqCampaignId=286235
go.oracle.com/LP=106994?elqCampaignId=260875

Note: If there is a requirement to provide event registration data then, Request Shipping Address List for M&D Fulfillment - Custom List. Follow the procedure as per the confluence page.