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Customer-centric buying experiences are vital to revenue growth

Live Webinar
November 10, 2020
10:00 AM ET | 07:00 AM PT | 04:00 PM CET
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Webcast featuring thought leaders from Oracle, Omdia, and Telecom Argentina

Customer-centric buying experiences are vital to revenue growth

Customers across all demographics are quickly shifting to using digital channels to discover, engage with, and buy services. We expect every interaction and transaction to be intuitive, effortless, and fast. Digital-savvy innovators are stealing mind and wallet share from service providers. Transforming to deliver personalized, connected experiences is key to thriving in the digital-first world.

This virtual event will feature new research from Omdia on the future of customer-centric buying experiences. Hear from a leading industry analyst as well as from Telecom Argentina on strategies for transformation and customer engagement.

Join this webinar to learn:
  • How to capitalize on the new digital normal

  • Why investing in customer-centric buying experience is key to revenue growth

  • Where a leading service provider is placing their bets

  • How Oracle’s Digital Experience for Communications is helping service providers to innovate, engage and transform their digital experience

Featured speakers

Mayank Choudhary

Mayank Choudhary

Director, Product Marketing, Oracle Communications Applications
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Mayank Choudhary

Director, Product Marketing, Oracle Communications Applications
Adaora Okeleke

Adaora Okeleke

Principal Analyst, Service Provider Operations and IT, Omdia
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Adaora Okeleke

Principal Analyst, Service Provider Operations and IT, Omdia
Adaora Okeleke is a senior analyst in Omdia's Telecoms Operations and IT team. She specializes in big data and analytics, customer experience management, customer relationship management, and vendor services.

Her research helps telecoms service operators and telecoms software providers make better informed decisions on the critical business issues that affect their companies.

She provided key market information for the 2015 Omdia Decision Matrix on customer analytics tools used by telcos. The report assessed the key players in the customer analytics market for telecoms and proved to be invaluable to companies working in the telecoms industry.

Before joining Omdia, Adaora worked for software company Socketworks Nigeria Ltd. and the Nigerian subsidiary of Motorola Inc.
Nicolas Filippini

Nicolas Filippini

Digital Campaign Manager, Telecom Argentina
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Nicolas Filippini

Digital Campaign Manager, Telecom Argentina