Join us for this webinar to explore Exelon’s journey to service automation.

Learn how Exelon transformed experiences across digital channels with Oracle. Exelon’s IT Vice President for Customer Technology, & CIO of BGE, An Exelon Company, shares how advancements in service technology have enabled their brand to

• Develop a comprehensive set of channels and relationship management capabilities
• Benefit from seamless integration and collaboration across customer touchpoints, while providing agents with 360-degree customer visibility
• Incorporate the voice of the customer to design customer channels and the voice of the service agents to design the employee experience
• Create a balance of automation and personal connection

Let us show you how Oracle Digital Channels can deepen your customer relationships by visiting our resource hub.