IDC MarketScape: Worldwide Retail Commerce Platform Software Providers 2020
Oracle Positioned as a Leader
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The report assesses the capabilities and strategies of leading enterprise software vendors in serving the specific needs of retail companies worldwide by evaluating their success in designing, developing, installing, configuring, and maintaining the evolution of a complete retail commerce platform. The core capabilities of the platform include: Customer experience services, Commerce services, Order fulfillment services and Content optimization services, to name a few.