Pragmatic approach for Smart Digital Services in Public Sector

It is predicted that by 2021, 45% of Governments will begin processing citizen services in real-time, leveraging better customer intelligence and robotic process automation.

Also, a recent IDC survey reveals that 47% of the government organizations in GCC plan to function as a 'digital enterprise' in the post-pandemic world, focusing on digital initiatives such as customer journeys, digital identities, and paperless operations.

Kuwaiti public sector is adapting to changing citizen demands by becoming intelligent, agile, and integral. The ability to respond quickly and often is crucial for agencies to keep up with rapid and systemic change. To be successful, governments need to modernize, compete for top talent, and connect with the citizens that they serve.

During this webinar, speakers will share an insight of latest government trends and technologies on changing citizen behaviors and the growing importance of modern intelligent platforms that feature AI-enabled automation, intuitive user-centric design, and advanced data management and analytics.

Watch this webinar as we discuss how Oracle can help the public sector entities to evolve towards a modern government, enable workforce transformation, provide innovative and connected services and secure citizen’s data.