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Re-Defining Employee Experience through Service Delivery in Finance & HR

On-Demand Webinar
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Agile Working in Public Sector

This webinar will focus on how the Oracle Cloud has helped public sector employees work effectively during a period of unprecedented volatility. As they benefit from better access to information, more personalized ways of working and efficient end-to-end delivery of processes. And how more agile ways of working contribute to improved productivity through better motivation, empowerment and alignment.

In this session, you’ll hear how Oracle has evolved our approach to supporting the ever-changing employee experience in the last eighteen months and hear from one of our customers, Dennis Oliver from HS2, how this investment has re-defined the employee experience, including:
  • Hyper-personalised self-service delivery at the point of need
  • Automation of complex cross function processes through guided tasks
  • Streamlining helpdesk and supporting functions to optimise service delivery


Welcome & Introduction
Setting the Scene
How customer Experience and Market Dynamics have shaped our solutions
Presenting the Employee Experience Platform
Real World Experience - HS2 delivering the experience to our people
  • Business rationale – why ?
  • Demo of what 's been achieved and the impact
  • Benefits
Q&A, Close and Next Steps
  • Q&A
  • Close with key messages
  • Next Steps

Featured speakers

Sarah Henry

Sarah Henry

VP Western Europe, HCM Transformation, Oracle

Dennis Oliver

ERP System Owner, HS2 Ltd
Sarah has over 20 years experience in HCM; with expertise in implementation, business and solutions architecture, solution design and development and HR operations management - for both Oracle and RBS Group.

Although at first glance Sarah might look quite techy, her passion is helping HR teams drive real business value through the use of technology.
Dennis Oliver

Dennis Oliver

ERP System Owner, HS2 Ltd

Dennis Oliver

ERP System Owner, HS2 Ltd
Dennis has over 25 years’ experience in implementing and supporting Oracle applications in more than 20 countries having worked for organisations such as DHL and BT. An engineer by background he has a passion for process reengineering and using technology to improve the user experience, remove manual processes and drive business value. Time outside of work is mainly taken up by his 4 adult children and 3 grandsons

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