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ICMI Webcast
Webcast: Customer Service Success in High Tech & Manufacturing

Forbes: Customer Service Success in High Tech & Manufacturing
Watch this webcast to learn:
  • How Rockwell Automation uses enterprise knowledge to provide high-quality support
  • Where Forbes identified customer support opportunities within high tech and manufacturing
  • What you can do to advance your modern customer service and support capabilities
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Highlights
Template Asset Image Knowledge-centered support (KCS) helps reduce time to resolution.Template Asset Image
Joe Harkulich
Global Operations & Quality Manager, Rockwell Automation
Template Asset Image We offer live chat support in 16 languages.Template Asset Image
Featured Speakers
Joe Harkulich
Joe Harkulich
Global Operations &
Quality Manager,
Rockwell Automation
Melinda Uhland
Melinda Uhland
Director of Product Strategy,
Oracle