Oracle Utilities Day ANZ
*Oracle Utilities Day offers an opportunity to immerse yourself in actionable information about the latest utilities’ technologies and best practices, alongside people who share your needs, challenges and interests.
Agenda
9.00 AM
9.15 AM - 10.00 AM
10.00 AM - 10.45 AM
Efficient Field Service Management for All Work
Learn how DNSPs are enabling efficient workforce management with an increasingly dispersed workforce across scheduled maintenance and events, using Oracles Mobility Field Service Management solution.
Paul Hesby, Senior Solution Manager, Oracle Utilities USA
Paul Hesby, Senior Solution Manager, Oracle Utilities USA
10.45AM - 11.30 AM
Panel Discussion - The ESB framework and the future of DSO
The way we produce, consume and monetize energy is rapidly shifting. Our panel explores the proposed post 2025 ESB Electricity Market Design and how DNSPs can adapt to meet this framework.
- Greg Hannan, Head of Network Strategy + Non-network solutions at CitiPower and Powercor
- Bill Tarlinton, Managing Director at ZepBen
- Jamal Cheema, EGM Australia at Intellihub
- Jasjeet Singh, Principal Consultant, Future Networks at ENZEN
- Brad Williams, VP Industry Strategy & Innovation Engineering, Oracle Utilities
- Ranil Sharma, Director - Asset and Operation Technology, Oracle Utilities JAPAC (Moderator)
12.30 PM - 1.30 PM
Boost customer retention and engagement with next gen CX
Open up new revenue streams, reduce churn and provide better customer engagement using CX technology, designed for the modern energy retailer, and powered by AI, behavioral science and machine learning. Explore how energy retailers can leverage CX technologies to better compete in today’s dynamic energy markets.
Nick Birrell, Vice President, Industry Strategy, Oracle Utilities JAPAC
Nick Birrell, Vice President, Industry Strategy, Oracle Utilities JAPAC
1.30 PM - 2.00 PM
Optimize Water Utility Front and Back Office Operations with Oracle Utilities
Explore how water utilities are reducing cost to serve, improving conservation and simplifying front and back office operations with CX and work and asset cloud services.
Dillon Fernandesz, Master Principal Sales Consultant, Oracle Utilities JAPAC
Dillon Fernandesz, Master Principal Sales Consultant, Oracle Utilities JAPAC