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Perfect Delivery - Join us for a Fireside Chat with De Beers Jewellers

Live Webinar
14 October, 2021
11:00 AM GMT
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Join this session and learn from De Beers Jewellers

Studies suggest that customer experience leaders can deliver 3X higher return to the shareholders.

James Heath, Director of Operations at De Beers Jewellers discusses how driving change has ensured that deliveries arrive complete, on time, undamaged, and with proper documentation – all this despite the disruption the pandemic bought to our everyday lives.

You’ll have the opportunity to interact with our speakers through chat, online polls and a live Q&A session.

Perfection made easy with an integrated cloud SCM (Supply Chain Management) solution.

Agenda

11:00 AM
Welcome & Introductions
11:10 AM
How De Beers Jewellers have achieved Perfect Delivery
11:45 AM
Live Q&A

Featured Speakers

Vikram Singla

Vikram Singla

Strategy Director, Supply Chain Transformation, Oracle UK | Board Member at CILT (UK)
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Vikram Singla

Strategy Director, Supply Chain Transformation, Oracle UK | Board Member at CILT (UK)
Vikram is digital transformation director at Oracle, UK. He helps supply chain and finance business leaders leverage technology to deliver meaningful business outcomes for their organisations. He also serves on the board if CILT (Chartered Institute of Logistics and Transport) – UK and is an Honorary Visiting Fellow at Anglian Ruskin University.
He has over 25 years’ experience in the technology sector, including deploying business transformation programmes for Fortune 500 firms. One of his initial assignment was to build digital factory models to drive capital investment decisions at an automotive major. He is an advocate of design thinking as a structured approach to manage cultural change and align the organisation around the customer.
He is currently responsible for defining and executing the go-to-market strategy for cloud solutions in the UK. Vikram has an MBA from Warwick Business School and graduated from IIT (Indian Institute of Technology) Delhi, India.
Beyond the day job, Vikram is a brand ambassador for Cancer Research, and loves music/sports.
James Heath

James Heath

Director of Operations, De Beers Jewellers
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James Heath

Director of Operations, De Beers Jewellers
Kuldeep Thakur

Kuldeep Thakur

Managing Director, InspireXT
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Kuldeep Thakur

Managing Director, InspireXT
With over 25 years experience as Supply Chain IT professional, Kuldeep has helped businesses globally to connect with their customers by architecting, designing and deploying business solutions. Solutions that enhance customer experiences and coexist with hybrid landscapes, improve end-to-end business processes as well as to evolve new capabilities that have become essential in vastly inter-connected world. Kuldeep is leading a Supply Chain team at InspireXT with a mission is to make Supply Chains more responsive, more agile, and more resilient by combining value chain processes and power of modern Cloud technologies.
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Disclaimer

We're delighted to be joined by De Beers Jewellers and InspireXT

De Beers
InspireXT