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Oracle Industry Insight: Success in Professional Services

Live Webinar
September 16, 2021
9:00 a.m. PT -10:00 a.m PT
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Oracle Industry Insight: Success in Professional Services

Professional services firms exist to serve their clients. Market and client demands continue to rapidly evolve in a shifting business landscape, yet the industry remains highly segmented. For professional services firms today, innovation is paramount in remaining competitive, driving growth and profitability, while maintaining cost control. The keys to success include insight, agility, technology and customer satisfaction. These principles must be at the core of every firm’s engagement.

Join Oracle and Service Performance Insight, the professional services industry’s top research firm, for a provocative view into the Professional Services industry, trends and challenges in accelerating service productivity and growth, and why maturity matters for the professional services organization. We will also see this approach in action through the lens of Oracle Consulting, and highlight the opportunity for the right technology to give professional services firms the single, integrated platform they need to drive direct impact to their bottom line.

Agenda

9:00 a. m. PT
Welcome and Opening Remarks
Kari Mahaffey
Group Vice President, Professional Services, Energy & Utilities
Oracle Corporation
9:05 a.m. PT
Professional Service Insights
David Hofferberth, P.E
Founder and Managing Director
Service Performance Insight Research
9:30 a.m. PT
A Case Study: Oracle Consulting
Steve Reeter
Group Vice President, ERP Consulting
Oracle Corporation
9:45 a.m. PT
Better Together
Colleen Baumbach
Group Vice President, Applications Development ERP
Oracle Corporation
9:55 a.m. PT
Open for Q&A

Featured Speakers

Colleen Baumbach

Colleen Baumbach

Group Vice President, Applications Development ERP Oracle Corporation
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Colleen Baumbach

Group Vice President, Applications Development ERP Oracle Corporation
Colleen Baumbach
Group Vice President, Applications Development
Oracle Corporation

Colleen Baumbach is Group Vice President, Applications Development at Oracle. She leads product management and strategy teams responsible for Cloud ERP applications and serves as development sponsor for many professional services engagements. She brings more than 30 years of experience in the software industry to Oracle’s development organization and joined Oracle in 2000. For the last 15 years Baumbach has been responsible for driving strategic direction for Oracle’s ERP solutions. Prior to that, she spent 5 years in Oracle’s consulting practice, and 10 years at a global management consulting firm, working closely with customers to align their business applications strategies.
David Hofferberth, P.E

David Hofferberth, P.E

Founder and Managing Director Service Performance Insight Research
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David Hofferberth, P.E

Founder and Managing Director Service Performance Insight Research
David Hofferberth, P.E
Founder and Managing Director
Service Performance Insight Research

R. David Hofferberth, PE, is the founder and principal analyst of Service Performance Insight (SPI Research). He is the co-author of the Professional Services Maturity™ Benchmark, the industry leading annual report on Professional Services (PS) performance. In 1999 he introduced to the market the solution area now known as Professional Services Automation (PSA), when he published the seminal report: Professional Services Automation: Increasing Efficiencies and Profitability in Professional Services Organizations. Dave’s background is extensive in services productivity beginning in the early 1980s.
His firm advises professional services firms and solution providers on trends and challenges facing the professional services market, and how technology adoption can accelerate performance and profit.
Steve Reeter

Steve Reeter

Group Vice President, ERP Consulting Oracle Corporation
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Steve Reeter

Group Vice President, ERP Consulting Oracle Corporation
Steve Reeter
Group Vice President, ERP & EPM Consulting
Oracle Corporation

Steve has 25 years of experience assisting businesses with the adoption of new technologies. Steve’s background includes business process, application functional, technical, project and program management experience. Steve has a broad knowledge across ERP, EPM and SCM solutions.
Steve has guided customers through their Cloud adoption as project manager and project sponsor. Steve continues to be very hands on and is certified in ERP Cloud products.
Steve Reeter

Kari Mahaffey

Group Vice President, Professional Services, Energy & Utilities.Oracle Corporation
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Kari Mahaffey

Group Vice President, Professional Services, Energy & Utilities.Oracle Corporation
Kari Mahaffey
Group Vice President, Professional Services, Energy & Utilities.
Oracle Corporation

Kari Mahaffey is the Group Vice President, Professional Services, Energy & Utilities. She rejoined Oracle in June of 2018. Her region includes North America. She brings 20 years of experience in sponsoring customer digital transformation initiatives and leading winning sales organizations.