At the start of 2020, already under pressure, retailers and distributors were focused on driving profitable revenue growth.
This was overtaken as a focus of business strategy as the pandemic resulted in an almost overnight shift amongst consumers towards digital ordering and omnichannel fulfilment. Huge constraints in supply chain and workforce issues, accompanied by a jump in consumer demand for specific products added pressure on retailers.
As retailers start to see significant positive shifts in customer sentiment and economies gradually open, it’s become obvious that the shift to digital ordering and omnichannel fulfilment will remain a fundamental “business as usual” strategy for retailers. This will make the difference between those retailers who will thrive and survive and those who do not.
Join us as we discuss the role of finance and logistics in retail business strategy.
Some key points:
- how having an integrated supply chain and finance solution allows you to adjust and fine-tune your logistics' capabilities, and identify cost reductions without impacting customer experience
- the role of the modern finance organisation in supporting retail management with the information needed to drive profitable growth
- the value of artificial intelligence, machine learning & big data to support agility and innovation
