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Resources for Councils and Water Utilities

Your community expects easier, more personalised service, delivered when and where they need. Yet Councils and Water utilities are grappling with constrained budgets, aging infrastructure and limited internal resources.

The future will be won by those who work smarter– and digital transformation is enabling greater agility and productivity for Council and Water Utilities across both customer-facing and back-office operations.

We’ve compiled some resources to keep you up to date on Oracle Utilities solutions for Council and Water Utilities. If you have any questions or need assistance, you can always find us here:

Oracle Utilities Smart Council Solution

Councils are embracing customer-centricity and operational efficiency to deliver better service to their community.

Oracle Utilities’ Smart Council Solution brings together our market-leading Customer Care and Work and Asset Management (WAM) capability into a unified, intelligent, and intuitive solution to drive peak productivity across your organisation.
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Customer Success Stories

Livingstone’s digital future

Learn how Livingstone Shire Council is accelerating its Smart Council future with Oracle Utilities.
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Data as your game changer

Utilities describe how big data is improving customer experience, unlocking innovation.
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Getting customers to conserve

Las Vegas Valley Water District discusses the creative ways they get their conservation message across to customers.
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A single, consistent source for all relevant work and asset information

Public agencies save with WAM

Public agencies save with WAM

Public agencies are consolidating maintenance data for infrastructure to build stronger, safer communities.
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Northumbrian Water

Northumbrian Water

Learn how Northumbrian Water is taking field service to new (cloud) heights.
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WAM for Water & Waste Water

WAM for Water & Waste Water

Learn about the capabilities of Oracle Utilities’ intelligent, out-of-the-box asset management solutions.
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Thought leadership

Your future CIS

Your future CIS

As big data analytics collide with increasing customer expectations, what should you expect from your future CIS?
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Asset Lifecyle Optimization

Asset Lifecyle Optimization

Transform your approach to asset lifecycle management. How mature is your approach and how can it be optimized?
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Field Service Tomorrow

Field Service Tomorrow

What is the new normal for Field Service and what needs to change in order to streamline operations and reduce costs?
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Recent Posts from the Oracle Utilities Blog

Journeys with Jack

Journeys with Jack | Part 5

Industry expert Jack Lucy talks about the importance of making enterprise optimization a virtual journey.
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WAM measure

IDC: Oracle leads in CX

Oracle was the only vendor to lead in both Customer Engagement and Experience Marketscape reports.
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A tale of 3 utilities

A tale of 3 utilities

We examine how 3 utilities stacked up in a key ‘moment that matters’ – a start service request.
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