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Oracle Sponsors TM Forum - Digital Leadership Summit

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10 November 2021
11:30 a.m. - 1:00 p.m. GST
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Delivering digital innovation

How to monetize and scale digital services reliably with converged charging systems

Delivering digital innovation: How to monetize and scale digital services reliably with converged charging systems
In this session, we will explore how converged charging systems, billing and revenue management can be part of the 5G strategy and rollout and help define the monetizable opportunities that let CSPs continue to add value to their clients, partners, associates, and shareholders.

This is an invitation-only event. If you’re interested in attending, please contact Aleksandra Caine.

Agenda

11:30 – 11:45
Monetizing digital services with a modular architecture approach
  • Welcome and introduction
  • Unlocking the potential of digitization and transformation
  • Enabling 5G partnership and monetization to drive new digital ecosystems
  • The role of modular cloud based architecture and impacts on billing for new services
  • Delivering a practical approach to enable seamless end-to-end connectivity, interoperability and portability across complex ecosystem based services

Aaron Boasman-Patel, Vice President AI and Customer Experience, Customer Experience & Data, TM Forum
11:45 – 12:00
Powering the mobile digital economy with converged charging
  • Understanding why a modern, hyperscale converged charging system is essential to support today’s mobile digital service growth and lay the foundation for future 5G revenue streams
  • Exploring the evolving relationship between IT, network and CX domains and how they can complement each other to drive value.
  • Technical and business considerations in evaluating converged charging systems.
  • Enabling agility, reliability and operational efficiency in 5G monetization
 Richard Hallett, Senior Director, Technical Strategy, Oracle Communications
12:00 – 12:15
Interview: Diversification and unlocking the potential for 5G
• The evolving expectations of customers and meeting the demands for personalized, real-time, content services, instant billing and more
• Overcoming the complexities of charging and billing of partner services
• How the transition to cloud native IT and open APIs supports the drive to transform the customer experience and create benefits for the value chain
• Innovation is key with the right partner ecosystems in place

Dr Sudhir Kumar Mittal, Chief Architect, Bharti Airtel Ltd
12:15 – 12:55
Panel Discussion: The art of the possible with 5G-ready cloud native CCS
  • Are existing charging systems ready to monetize 5G?
  • What are the new opportunities that converged charging systems (CCS) can enable?
  • What are the factors to successfully integrate cloud-native CCS and enable real-time transaction processing, low latency and scalability to 5G?
  • How important is cloud native deployment to driving business agility?
  • Loyalty and trust – How should customers be charged for 5G services and what are the benefits of flexible pricing models?
  • Managing the revenue lifecycle – How does this all fit together for ecosystems?

Hosted by: Aaron Boasman-Patel, Vice President AI and Customer Experience, Customer Experience & Data, TM Forum
Dr Sudhir Kumar Mittal, Chief Architect, Bharti Airtel Ltd
Pankaj Arora, Vice President and Head of Engineering – Postpaid, Airtel
Amajit Gupta, Chief Executive Officer, Lightstorm Telecom
Sunil Prasad, Regional Vice President, Oracle Communications
Richard Hallett, Senior Director, Technical Strategy,Oracle Communications
12:55 – 13:00
Summary and close
Aaron Boasman-Patel, Vice President AI and Customer Experience, Customer Experience & Data, TM Forum

Featured Presenters

Aaron Boasman-Patel

Aaron Boasman-Patel

Vice President,AI, Customer Experience & Data, TM Forum
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Aaron Boasman-Patel

Vice President,AI, Customer Experience & Data, TM Forum
Dr Sudhir Kumar Mittal

Dr Sudhir Kumar Mittal

Chief Architect, Bharti Airtel Ltd
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Dr Sudhir Kumar Mittal

Chief Architect, Bharti Airtel Ltd
Pankaj Arora

Pankaj Arora

VP and Head of Engineering, Postpaid, Airtel
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Pankaj Arora

VP and Head of Engineering, Postpaid, Airtel
Sunil Prasad

Sunil Prasad

Regional Vice President, Oracle Communications
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Sunil Prasad

Regional Vice President, Oracle Communications
Richard Hallett

Richard Hallett

Senior Director, Technical Strategy, Oracle Communications
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Richard Hallett

Senior Director, Technical Strategy, Oracle Communications

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