Overview:
Title: Service in a Changing World. Customer service in time of high pressure and change
Date: Jul 03, 2020
Start Time: 1:00 PM BST
Duration: 45 mins
Description:
During 2020 businesses and individual#00688Cs have been obliged to adjust their ways of working, leading and driving value. Working from home has become the new normal for a large amount of people globally and this brings both challenges but also opportunities on building new best practices and processes and utilising digital UX for value and efficiency.
In this webinar Oracle will share advice and best practices gathered from customers across the regions on how to work and lead from home.
- Hear about trends, best practices and advice on how to work from home and drive value for your customers and employees via your service model
- Discuss with service experts and other CX Service customers on best practices, challenges and solutions
- Get advice on where to turn for support, how to quickly adopt best practices, and answers to your questions