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According to Gartner, worldwide IT spending is projected to total $3.9 trillion in 2021, an increase of 6.2% from 2020. Digital transformation of businesses represents the dominant technology trend, with areas such as cloud computing, core business applications, security, and customer experience at the forefront. Optimization initiatives, such as hyper-automation, will continue and their focus will remain on lowering costs and eliminating work from processes.
Businesses know that they must transform to capitalize on the business opportunities created by cloud, virtualization, 5G, and IoT technologies. But to enable digital transformation, organizations need first to modernize the siloed, inflexible, domain-specific legacy tools that haven’t kept up with the evolving business demands, are costly to operate, and can’t scale well. They also need to transform how their network infrastructure is managed. Historically, network management teams have focused on managing infrastructure rather than the services they support – and that’s a big problem.
In this paper, we explore the challenges of trying to use legacy systems to manage modern day environments and how to address them with a proven unified assurance solution.