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Oracle Customer Concepts Magazine
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Report: The Psychology Behind Customer Service
As a service leader in your organization, do you know how many of your customers are loyal and what behaviors and metrics are tracked and analyzed to determine that loyalty?
eBook: Getting Started with Social Selling
In this age of digital disruption, sales and marketing must align themselves to a new shared set of goals to reach buyers. This eBook from LinkedIn and Oracle Marketing Cloud, Getting Started with Social Selling, will help you develop your social selling strategy and provide you with practical steps for success
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Modern Customer Experience
2–3 February 2016, InterContinental London – O2 – Register Now!