As customers are engaging with brands in a fast pace and across various number of touchpoints. Organizations are facing enormous challenges in dealing with the internal data systems and at the same time connecting its own data with external data signals.
Customer 360 is at the top of the hype amongst business and IT executives. Organizations started this journey and are addressing the challenges based on their industry and customer base. As the speed of engagement is key to increasing revenue and reducing customer churn, real time reporting and activation are a keystone requirement to the success of Customer 360 projects.
Join us in this live interactive session to hear how organizations are navigating through their current journey and listen in to how Oracle addresses to these challenges with the latest Customer Experience technology.
Looking forward to have you connecting with us to discuss how data can empower the full customer experience cycle and help in innovating it further, with Artificial Intelligence and Machine Learning.