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Omdia Industry Report: Enabling “Telco to TechCo” transformation


The pivotal role of the automation operations platform

This Omdia paper examines why telcos must reinvent themselves, the steps they are taking, and the key pitfalls to avoid. It also explores how operators are upskilling their workforces and which approaches they are taking to simplify, standardize, and automate the end-to-end process from the initial acquisition of customers to fulfillment, assurance, and monetization.