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Oracle Support Best Practices for
JD Edwards EnterpriseOne

Live Webinar
23 January 2023
5:00 - 5:45 PM CET
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Oracle Support Best Practices for JD Edwards EnterpriseOne

Join us at this webinar if you want to learn how Oracle Support can help you as a customer.

We will discuss how SRs can be created, how support handles them, how you can be informed of their status, and influence the severity.

Agenda

5:00 - 5:45 PM
Oracle Support Best Practices for JD Edwards EnterpriseOne:
- Service Request Creation Process
- Severities and Business Impact
- Automation
- JDE Analyzers
- BUGs
- POCs and Web Packs
- Manager Requests and Escalations
- Milestones

Featured Speaker

Claudiu Iosifescu

Claudiu Iosifescu

Senior Manager - Oracle Applications Support. ORACLE