Digital transformation: 3HG connects Enterprise Service Management

Three Headed Giant (3HG) is a leading provider of Enterprise Service Management (ESM) solutions, dedicated to optimizing internal service processes for organizations. However, with the increasing number of applications and specialized software packages within organizations, 3HG faced a challenge of dealing with numerous branches and noise in their service processes.

To overcome these challenges and drive operational efficiency, 3HG implemented an integration platform as a proactive measure. By harnessing the power of Oracle Integration Cloud (OIC), 3HG successfully connected and harmonized various ESM tools used across their organization. This strategic decision not only mitigated the risk of fragmented service processes but also empowered 3HG to consistently deliver exceptional service experiences to their valued customers.

We invite you to join us for an engaging webcast where we will delve into the success story of 3HG in collaboration with RKITEK. During this session, you will gain valuable insights into the implementation journey and discover why 3HG selected OIC as their preferred solution to streamline their ESM processes. Explore the remarkable benefits they have achieved through this integration initiative.

Don't miss this opportunity to uncover the transformative power of Oracle Integration Cloud and learn from the real-world experience of 3HG and RKITEK. Register now to secure your spot and discover how you can optimize your own internal service operations using OIC.