With technology as a major catalyst, meeting compliance and regulatory requirements, together with offering exceptional customer service, remain strong differentiators for traditional financial services organisations compared with fully digital competitors.
A ‘people first’ strategy focusing on enabling talent and skills in highly complex digital environment can truly transform customer experiences and allow front line employees to deepen customer trust. HR leaders need to prioritise empowerment of younger ‘digital native’ workers to become trusted customer advisors, as well as upskilling and reskilling the older generational segments in digital.
Are you offering intuitive skill development experiences to help your customer-facing employees adapt effectively and play multiple customer-advisory roles easily? And how do you support new collaborative ways of working to boost employee engagement?
If you want to get answers to these questions, join this digital session to see how you can grow an empowered, resilient, and future-ready workforce by unlocking hidden value of your people and helping them develop and thrive with their digital skills.
In just 30 minutes, you will learn how Oracle can help you:
- Unify skill development, learning and career mobility in one hyper-personalised, employee-centric experience
- Leverage your employee data as an asset, and use AI to continuously deliver the most relevant growth opportunities that will help your people be successful today and tomorrow
- Empower managers to drive employee development and engagement based on your organisation’s upskilling priorities
