It can be daunting to navigate the sea of solutions available for migrating your customer-facing Contact Center workloads to a modern cloud platform. Join us for an exclusive webinar where we delve into a truly powerful migration combination: Zoom Contact Center’s BYOC (Bring Your Own Carrier) and Oracle's Session Border Controller (SBC).
In this webinar, we will explore how Zoom and Oracle solutions work together to streamline your Contact Center migration, enabling a smooth transition for customers while maintaining strong administrative and agent experiences. Among the areas we’ll cover:
- Understanding Zoom Contact Center and Oracle SBC: Zoom Contact Center empowers seamless omnichannel customer interactions and provides actionable insights, while Oracle SBC fortifies contact center security and optimizes performance with robust protocols against threats like fraud and DoS attacks. Learn about these platforms and the value they offer.
- The Key to Better Migrations: Combining Zoom's Contact Center BYOC with Oracle's SBC simplifies your migration processes, offering frictionless integration with existing carrier networks and bolstering security measures for a hassle-free transition.
- Practical Use Cases and Implementation: Get practical examples of how these technologies can be applied in organizations to enhance security, optimize performance, and drive tangible business benefits.
Join us to discover the flexibility of these combined Zoom and Oracle solutions and how they can be a key part of your migration strategy. See you there!
