Oracle CX Partner Implementation Enablement Series
Suggested Cloud Applications Partners’ attendees:
Prerequisites:
Attendees are recommended to be familiar with the Fusion Service fundamentals, i.e. with the respective OU CLS content.
Attendees have preferably passed the Fusion Service Exam.
However, for new consultants these remote sessions will be a useful overview. New consultants can obviously utilize OU materials afterwards as well.
Note the session specific prerequisites which are mentioned in each registration page.
Webcast format:
Approximately two and half hours Webcasts with presentations and demos followed by Q&A.
There’s no hands on labs for attendees.
- Architects
- Delivery Team Leads
- Implementation Consultants.
Prerequisites:
Attendees are recommended to be familiar with the Fusion Service fundamentals, i.e. with the respective OU CLS content.
Attendees have preferably passed the Fusion Service Exam.
However, for new consultants these remote sessions will be a useful overview. New consultants can obviously utilize OU materials afterwards as well.
Note the session specific prerequisites which are mentioned in each registration page.
Webcast format:
Approximately two and half hours Webcasts with presentations and demos followed by Q&A.
There’s no hands on labs for attendees.
Schedule
To be announced
Post Webcast Recordings
Fusion Service Solution Overview and Market Update (Session #1)
Fusion Service Center Deep Dive (Session #2)
Fusion Service – Digital Customer Service Deep Dive (Session #3)
Fusion Knowledge and Fusion Interviews Deep Dive (Session #4)
Fusion Service Extensibility Deep Dive (Session #5)
Asset Based Service Deep Dive (Session #6)
Fusion Service Center Deep Dive (Session #2)
Fusion Service – Digital Customer Service Deep Dive (Session #3)
Fusion Knowledge and Fusion Interviews Deep Dive (Session #4)
Fusion Service Extensibility Deep Dive (Session #5)
Asset Based Service Deep Dive (Session #6)
Host
