Today’s telcos understand that streamlined IT and optimized business support systems (BSS) are critical to growing new revenue streams and delivering exceptional digital experiences for both B2C and B2B customers. Success hinges on having a clear strategy and the right partners with the right capabilities in place to help drive the desired business outcomes.
In this webinar, join experts from Oracle Communications and Appledore Research to learn how Oracle Digital Business Experience powered by Siebel CRM, is helping CSPs drive new experiences and revenue at every stage of the customer journey.
Get expert insights into:
- Current and emerging BSS trends
- Best practices for BSS transformation
- The role of cloud and artificial intelligence (AI) in transforming CSP operations
- Best-of-breed vs. best-of-suite BSS strategy
