The Future of Service: Fast, precise outcomes powered by automation and AI
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Featured Speaker
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Jeffrey Wartgow
Vice President, Product Management
Jeff Wartgow leads Product Management for Oracle CX Service and Oracle’s CX Innovation Labs, where he and his team are focused on developing the next generation of customer experience solutions. Their work spans contact engagement centers, knowledge management, field service, advice engines, digital experience tools, AI, and more—all designed to deliver unique, personalized, and hyper-convenient experiences for customers. Jeff joined Oracle through the acquisition of TOA Technologies, where he led product marketing as well as the channels and alliances organization.