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The Future of Service: Fast, precise outcomes powered by automation and AI

On-demand Webinar
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Today, AI and automation already have a transformative impact on the service organization’s ability to resolve issues, strengthen customer trust, and meet modern customer needs.

In the future, service organizations will leverage embedded AI to curate tailored, automated workflows while also empowering agents in scenarios that still require a human touch.

Join the Oracle Service team to discover how recent innovation shapes the future of service delivery.

Featured Speaker

Jeffrey Wartgow

Jeffrey Wartgow

Vice President, Product Management
Jeff Wartgow leads Product Management for Oracle CX Service and Oracle’s CX Innovation Labs, where he and his team are focused on developing the next generation of customer experience solutions. Their work spans contact engagement centers, knowledge management, field service, advice engines, digital experience tools, AI, and more—all designed to deliver unique, personalized, and hyper-convenient experiences for customers. Jeff joined Oracle through the acquisition of TOA Technologies, where he led product marketing as well as the channels and alliances organization.