In recent years, the hospitality industry has witnessed a gradual rise in direct bookings thanks to improved AI capabilities. This shift has influenced hotels' technology focus, moving towards personalized guest experiences.
Join us to discover insights from h2c's comprehensive study that examines the global hospitality market. We'll uncover trends and challenges to help inform your distribution strategy, regardless of region or size of hotel.
In an industry poised for increased automation,
learn how you can get ahead by:
- Reducing the dominance of online travel agencies with mobile bookings and diverse loyalty programs
- Tapping into the potential of ancillary sales, allowing guests to access services without room bookings
- Implementing cost-saving measures and providing high-quality, personalized customer experiences utilizing AI in marketing, sales, and operations
