Siebel a complete, enterprise grade CRM solution, capable of extreme scale and performance for even the most complex organizations

Recent years have seen a seismic change in Oracle’s Siebel CRM strategy and development. Fueled by a strong and loyal customer base across the world, and continuing compliance and regulatory pressure to retain customer, citizen, financial and other CX-related data in-house, Siebel remains core to Oracle’s CRM and customer experience strategy.

Siebel CRM has kept pace with modern business and IT expectations and continues to evolve with strong investment and roadmap. On top of its rich core of industry-specific data model and processes it features new user experiences, better integration, AI and GenAI enhancements. A new release approach means that costly upgrades are a thing of the past, so customers see a much lower TCO that competes effectively with SaaS alternatives, whilst Siebel has the advantage that it can be deployed on-premise or to most popular cloud hosting platforms. It supports agile development, embedded automated testing, deployment pipelines and retains the ability to be configured and extended to meet customer requirements - offering considerable opportunity to SI Partners and consultancies.

In this session we’ll explore some of these key aspects - Oracle’s strategic vision for Siebel, key focus areas and product roadmap. Learn how Siebel is playing a vital role in modernizing CRM for customers. Attend this session to understand how Oracle is positioning Siebel for both new & existing customers and the opportunities for systems integrators.