Headline to introduce event offer 2LNs

More than fifty percent of the entire global workforce is composed of frontline workers who perform task-oriented and service-oriented roles. They have the responsibility to build products, face customers, answer service calls, and deliver. To help them meet these priorities, organizations need to take cognizance of their respective business models, expectations and aspiration of their frontline employee base, and the technology tools required, a good marriage of these three is what effectively runs a successful business.

This was the theme of discussions at the SHRM Oracle Webinar - ‘Efficiency meets Engagement: Prioritize the Frontline Experience Strategically,’ held on 23rd June 2023, which was aimed at enabling HR with the right tools and skills to create a perfect strategy to engage and empower frontline teams using the 4 Cs – Connect, Communicate, Camaraderie, and Credit for a good performance.