Building Exceptional AI-Driven Customer Experiences

Webinar

August 6, 2025

12:00 p.m. ET | 9:00 a.m. PT

The time is right for AI-driven customer experience

With Rob Tarkoff, executive vice president and general manager, Oracle Fusion Cloud CX

Customer experience has surpassed human capacity. Your customers now expect 24/7, first-time resolutions as baseline, even as you engage through an increasingly complex mix of channels. Meeting these high expectations with exceptional experiences across every touchpoint is possible – but only if you have the right data, AI, and unified applications.

Join us at this 60-minute live webinar to discover how we can help you make this a reality and give you the edge in the age of AI. You'll:

Learn the three key ingredients for exceptional customer experiences
Watch live demos of Oracle Unity Customer Data Platform (CDP) and Oracle AI Agent Studio for CX
Engage directly with our product experts through live Q&A

Exceptional customer experiences are possible. Join us to find out how!

Featured Speaker

Rob Tarkoff

Executive Vice President and General Manager, Fusion Cloud Customer Experience (CX)

Rob Tarkoff leads Oracle’s Customer Experience (CX) business responsible for the front-office application suite, including Sales, Service, Marketing, Content, and industry cloud offerings. His goal is to help companies succeed in providing their customers with the best experience across the front office.

Rob spent the past 15 years focused on customer experience, developing products and businesses for both large and early-stage companies; he joined Oracle in 2018. Previously, as president and CEO of Lithium Technologies, Rob created the leading software in online communities, leading to the company’s sale to Vista Equity Partners. Prior to that, he ran the Digital Enterprise business for Adobe, leading several key acquisitions.

Rob holds a BA from Amherst College magna cum laude and a JD from Harvard Law School.