Transform how you engage, serve, and support every customer

Trusted by top utilities worldwide, Oracle’s AI-powered customer platform connects billing, metering, and customer engagement to streamline operations and deliver measurable impact.

Transform how you engage, serve, and support every customer

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Delight customers, simplify operations, and reduce costs with one platform.

Break down silos, minimize manual effort, and accelerate meter-to-cash processes with a unified solution that streamlines billing, service, and customer engagement.

Delight customers, simplify operations, and reduce costs with one platform.

Built for complex operations

Efficiently manage residential, SMB, and C&I accounts with a secure, scalable platform that streamlines high-volume billing, call center operations, and omnichannel engagement—all in one solution.

Scale utility operations with confidence and speed

Scale utility operations with confidence and speed

Manage millions of accounts, address regulatory compliance, and maintain resilience with a secure, enterprise-grade platform trusted by organizations worldwide for high-volume deployments.

Smarter billing, fewer exceptions

Smarter billing, fewer exceptions

Automate the entire billing lifecycle with AI-powered anomaly detection and workflows that can resolve issues before they reach your call center.

Leverage AI where you need it most

Leverage AI where you need it most

Oracle’s utility-specific AI powers everything from anomaly detection and load forecasting to call center support and proactive outreach—enabling teams to accomplish more with less.