Oracle Social Relationship Management
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By integrating two of Oracle’s powerful social products—Social Marketing (SM) and Social Engagement & Monitoring (SE&M)—Oracle Social Relationship Management delivers the industry’s first unified and integrated social platform.
  • Unified Platform : Industry’s only solution that performs listening, publishing, engagement, analytics and content creation through a single user interface.
  • Deeper Listening: Latent Semantic Analysis across paid, owned and earned media content on social media networks, message boards, blogs, consumer review sites, and video sites—with access to more than 700 million messages daily.
  • Advanced Analytics: Comprehensive social analytics delivered through interactive dashboards provide a complete view of social with multichannel and third-party integrations.
  • Global Social: Robust global capabilities, including localized UI and publishing in 31 languages; advanced listening in multiple languages.
  • Social Everywhere: Integration with Oracle Customer Experience (CX) Applications like marketing, service, sales and commerce.
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