From Accuracy to Insights: Leveraging AI to optimize health insurance revenue operations
As billing complexity grows and financial pressures intensify, AI-powered solutions are reshaping how payers ensure accuracy, predict cash flow, and safeguard revenue. Attendees will gain insight into how emerging AI capabilities, from anomaly detection to cash-flow forecasting, are enabling finance and operations teams to make faster, smarter decisions that protect both margins and member experience.
Featured Speakers
Craig Kurtzweil
Chief Data & Analytics Officer, UnitedHealthcare
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Craig Kurtzweil
Chief Data & Analytics Officer, UnitedHealthcare
Craig Kurtzweil is the chief data & analytics officer for UnitedHealthcare’s commercial business. In this role, he leverages the nation’s largest health care data set to identify and share insights that can help people and care providers make more informed health care decisions, make health care more affordable for everyone and improve outcomes. This includes exploring new ways to apply data through machine learning and artificial intelligence, creating the next generation of health care analytics and making data a differentiator in the marketplace for the company.
Ajay Ramchandran
VP of Product Management and Development, Oracle Revenue Management and Billing
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Ajay Ramchandran
VP of Product Management and Development, Oracle Revenue Management and Billing
Visionary product executive and industry SME with 20+ years of success leading technology innovation, digital transformation, product strategy, go-to-market, and AI / ML / cloud innovations to drive growth at Oracle. Ajay oversees Oracle’s full product portfolio for Oracle Revenue Management and Billing. Ajay’s achievements span across AI innovation, cloud modernization, and enterprise pricing and billing, resulting in millions in revenue growth, enhanced user experiences, and operational efficiency gains. A trusted speaker and thought leader, he has presented at Oracle OpenWorld, AHIP, VIVE, Product Summits, and HIMSS, and contributed to industry publications on revenue management trends.
George Bird
Associate Vice President of Financial Systems, Prime Therapeutics
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George Bird
Associate Vice President of Financial Systems, Prime Therapeutics
Leader of Project OptiFi, a $30M enterprise initiative transforming the organization’s billing and financial platforms into a modern, unified ecosystem. A recognized champion of AI‑enabled finance, George drives cross‑functional strategy, system design, and executive governance for enterprise financial modernization.
Before joining Prime, George held senior leadership roles at CVS Health, including AVP of Finance Transformation and Vice President of Finance. There, he directed large‑scale modernization initiatives across underwriting, accounting, billing, payments, and contracting—overseeing a 250+person organization and managing complex financial operations spanning more than $65B in annual rebates. His leadership delivered more than $1B in cash‑flow improvements, built enterprise analytics capabilities, and enabled major integrations across the PBM and health plan ecosystem.
Before joining Prime, George held senior leadership roles at CVS Health, including AVP of Finance Transformation and Vice President of Finance. There, he directed large‑scale modernization initiatives across underwriting, accounting, billing, payments, and contracting—overseeing a 250+person organization and managing complex financial operations spanning more than $65B in annual rebates. His leadership delivered more than $1B in cash‑flow improvements, built enterprise analytics capabilities, and enabled major integrations across the PBM and health plan ecosystem.
