, thanks for your interest in our Using Psychology for Better Customer Service video.
We hope you'll find the three customer behaviour insights useful in helping shape the service you deliver.
Also, if you’re under pressure to improve customer loyalty metrics why not take a look at this report?
Report: Dogs Are Loyal. Customers Aren't
Are customers ever loyal? When there’s no downside to buying from a competitor can loyalty be relevant? What if you could stop trying to make customers loyal and looked at making them stickier instead – what could that do for your service metrics?
Dogs Are Loyal. Customers Aren't English
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Los perros Son fieles. Los clientes, No. Spanish
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Les chiens Sont fidèles. Pas les Clients. French
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I cani sono fedeli.I clienti no. Italian |
Hunde sind treu. Kunden nicht. German |
Honden zijn trouw. Klanten niet. Dutch |
Kunder är inte lika lojala som hundar. Swedish |