5 Tips for Delivering Customer Knowledge Everywhere
Delivering Effortless Knowledge Everywhere
5 Tips for Delivering Customer Knowledge Everywhere
Discover how you can:
  • Drive efficiency and productivity to achieve significant cost savings
  • Personalize and optimize interactions to dramatically increase customer satisfaction
  • Empower your agents to deliver fast, consistent and accurate answers
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Customer Quote
Allyson Boudousquie “The days of the traditional call center are long past. Tomorrow’s call center must evolve to meet consumers’ needs. With Oracle Service Cloud, Convergys is helping our clients improve their customer service experience as they become more mobile—across mobile applications, web chat, and more.”
Allyson Boudousquie, Senior Director, Customer Solutions, Convergys