Aberdeen Webcast
Convert Omni-Channel Hype into Real Contact Center Success
btn-icon
video
video icon
Aberdeen discusses how best-in-class business harness the power of omni-channel and what steps to take to advance your omni-channel strategy.
  • Empower your employees with timely and relevant insights
  • Deliver an integrated, omni-channel service experience
  • Earn loyal customers, reduce support costs and drive revenue!
Watch Now
Welcome

speaker
Omer Minkara
Research Director of Contact Center & Customer Experience Management, Aberdeen Group
speaker
Chris Hamilton
Senior Director of Applications Product Management, Oracle Service Cloud