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Request a Live Demo of Oracle Service Cloud’s Cross-Channel Contact Center:
  • Manage the timely resolution of customer inquiries across all your channels with case management
  • Optimize your customer experience and your efficiency
    with computer telephony integration (CTI)
  • Expand your reach and proactively monitor and engage customers directly on social media
  • Dynamically guide agents through dialogues to provide consistent service and answers on any channel
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