Webinar Replay
How Mercury Energy reduced its call volume by 19%


How Mercury Energy reduced its call volume by 19%

Consumers around the world expect more from their service providers than ever before and the utility industry is no exception. To keep up with ever-growing expectations, leading utilities around the world - in regulated and competitive markets - are building customer engagement platforms to help meet business objectives, including energy efficiency.

Join us to hear how Mercury Energy's "Good Energy Monitor" program is using Oracle Utilities Opower Cloud Services to help customers take control of their use and reduce bills - to deliver business value beyond energy efficiency.

Featured Speakers

Ben Harvey-Lovell
Ben Harvey-Lovell
Head of Marketing, Mercury Energy

Ben was born and raised in Penzance in the South West of England, but has spent the past 11 years living in New Zealand. A career marketer, Ben has occupied a number of roles at Mercury Energy over the past 5 years ranging from retail strategy to running a retail innovation lab, and now marketing. He believes the energy category is ripe for change, and that GEM is just the start of a customer-led revolution that will fundamentally transform the energy retail landscape in NZ.