![Oracle Logo](https://www.oracleimg.com/webfolder/s/dm/image5/cb-lp-oracle-logo.jpg)
Provide Next-Gen Customer Service
Next-Gen Service: Creating the Customer Experience of the Future
![Next Gen Service](https://www.oracleimg.com/webfolder/s/delivery_production/images/FY16H2/image27/NEXT-GEN-SERVICE.png)
- Discover three steps to providing next-generation, knowledge-driven service
- Solve the key challenges to providing next-generation customer service
- Take a deep dive into how customer needs are changing