Live Webcast
April 5, 2018 at 10:00 a.m. PT | 1:00 p.m EST

The 3 Keys to Digital Transformation with Master Lock and Oracle

At Master Lock, inconsistent manual processes, non-integrated systems, and lack of mobile collaboration made it challenging for sales teams to meet their customer demands on a timely basis.

Join us to learn how with a vision to transform the customer experience, Master Lock replaced Salesforce and leveraged Oracle Customer Experience (CX) technology to automate, optimize, and integrate every touch point. Today the alignment across marketing, service, and sales has resulted in increased efficiencies, productivity, customer satisfaction, innovation, and revenue.

Join us and you will learn:
  • The challenges Master Lock faced with multiple CRM systems and manual processes
  • Why Master Lock replaced Salesforce with an end-to-end Oracle CX solution
  • Cloud implementation and integration best practices with Apex IT
  • The 3 keys to a complete digital transformation
Featured Speakers
Dan Haller
Dan Haller
Global Vice President, CX Sales
Oracle
Waylen Pape
Waylen Pape
Director of Sales
The Master Lock Company
Bryan Hinz
Bryan Hinz
Vice President, Sales
Apex IT
Kelly Boelema
Kelly Boelema
Principal Sales Consultant
Oracle