New Consumer Research: 15,500 shoppers worldwide share their preferences
What's most important to consumers, both now and in the future?
We asked 15,500 shoppers around the world how they feel about their relationship with retailers and what's most critical to maintaining their trust, loyalty and long-term engagement.
In a digital era, everyone is operating in a global village and European retailers need to keep an eye out for what's coming next. This regional report provides an insightful analysis on consumer attitudes towards privacy and anonymity, information transparency and the role of big, bold technology in the retail customer experience.
Modern Retail Imperatives
An authentic relationship with consumers requires consistency and a level of personalization.
From clicks to bricks, omnichannel excellence requires enterprise discipline across merchandising, planning and supply chain.
A complete, unified suite of cloud applications is the fastest way to connect your entire business.