Oracle Value Realization: Service Cloud Benchmark Report 

Oracle Service Cloud Report

Benchmark Report

Access the Oracle Service Cloud Report

Customers provide a glimpse into the quantifiable benefits of Oracle Service Cloud.

Improvements Gained from Oracle Service Cloud

Higher customer self-service rates

Higher customer self-service rates

Improved knowledge base effectiveness

Improved knowledge base effectiveness

More customer conversions

More customer conversions

Faster response times

Faster response times

Higher contact center agent productivity

Higher contact center agent productivity

Reduced service handle time

Reduced service handle time