Oracle Cloud Customer Go-Live Survey for Service Expertise

Customer Success Survey Request Form

This survey request form should be submitted by partners who are still in the Modern OPN* program and who want to qualify for incentive-eligible orders. Please refer to the Incentives Resources Center.

A successful implementation is determined by the customer and recorded via the Customer Success Survey, where a rating is calculated. Ratings reflect the customers' direct feedback on their overall implementation experience with the Partner 90 days post go-live.

*Food & Beverage (Restaurants) qualifies under Modern and Enhanced OPN until May 31, 2026

I confirm that my company has acquired authorization from the customer for Oracle to contact them for purposes of gauging their satisfaction. *

Partner Information

Partner Company Name: *

Company ID: *

Requestor First Name: *

Requestor Last Name: *

Requestor Email Address: *

Oracle Partner Manager Email Address: * Enter “NA” if none

Customer Information

Customer Company Name: *

First Name: *

Last Name: *

Email Address: *

Project Information:

Project Name: * Please provide a customer-recognizable name for this project

Oracle Order identifier (Enter all that apply) * Order number, Opportunity ID, Subscription ID or Customer Support Identifier (CSI#)

Customer Go-Live Date: * DD-MMM-YY, example: 01-OCT-23

Please note that if the survey is requested earlier than 90 days after go-live, Oracle will confirm survey results with the customer 90 days after go-live.

Service Type

What type of services did you provide the customer for this project? (Select all that apply) Managed Services Implementation Services

Customer Success Survey Request Form

Partner Information

Customer Information

Project Information:

Service Type

OCI Service Expertise only