Oracle Cloud Customer Go-Live Survey Submission for Service Expertise

Customer Success Survey Submission Form

Oracle partners help ensure our customers have the solutions and guidance needed to achieve their desired business outcomes. By actively monitoring customer perception in real time, your business will continuously benefit from understanding your customers’ point of view, gain value from their feedback and identify trends to improve their experience.

This survey request form can be submitted by partners looking to fulfil the customer success qualifier for a Service Expertise or qualify for incentive-eligible orders.

I confirm that my company has acquired authorization from the customer for Oracle to contact them for the purpose of assessing their satisfaction. *

Partner Information

Partner Company Name: *

Company ID: *

Requestor First Name: *

Requestor Last Name: *

Requestor Email Address: *

Oracle Partner Manager Email Address: * Enter "NA" if none

Customer Information

Customer Company Name: *

First Name: *

Last Name: *

Email Address: *

Project Information

Project Name: * Please provide a customer-recognizable name for this project

Oracle order identifier: *
(Enter all that apply) Order number, Opportunity ID or Subscription ID

Customer Go-Live Date: * DD-MMM-YY, example: 01-OCT-23

Please note that for incentive-eligible orders, if survey is requested earlier than 90 days after go-live, Oracle will confirm survey results with the customer 90 days after go-live.

Service Type

What type of services did you provide the customer for this project? (Select all that apply) * Managed Services Implementation Services

Customer Success Survey Submission Form

Partner Information

Customer Information

Project Information

Service Type

OCI Service Expertise only