How well does your organization do self-service?

Oracle concierge
  • The adoption of self-service portals is accelerating, but too often portals are implemented without a comprehensive strategy that ensures customers satisfaction
  • Quickly benchmark your self-service experience with an Oracle Service Architect
  • Assess your portal strategy and agility, integration and personalization, social interactivity, and cross-channel integration
  • Define a roadmap to achieve the desired outcomes for your business