On-Demand Webcast
Good, Bad, Ugly: Pivot to Customer Optimizes the Omnichannel CX
Learn how to achieve optimal omnichannel results
On average, omnichannel consumers spend 2x what the traditional single channel customer spends, annually. Prioritizing the 64 (and growing) journeys a retailer can offer requires a shift in business processes to put customer at the center of every business decision.
Watch this on-demand webcast to learn:
- How to assess the maturity of your current omnichannel operation
- Ways to improve operational efficiencies
- Steps to driving net new revenue at the Point of Service based on real-world examples