Go from Best Practice to Next Practice

Learn how to achieve optimal omnichannel results

Good, bad, ugly: Pivot to Customer Optimizes the Omnichannel Customer Experience video
On average, omnichannel consumers spend 2x what the traditional single channel customer spends, annually. Prioritizing the 64 (and growing) journeys a retailer can offer requires a shift in business processes to put customer at the center of every business decision.

Watch this on-demand webcast to learn:

  • How to assess the maturity of your current omnichannel operation
  • Ways to improve operational efficiencies
  • Steps to driving net new revenue at the Point of Service based on real-world examples