TM Forum Report Sponsored by Oracle Communications and Tech Mahindra
Future OSS: Towards an Open Digital Architecture
As CSPs look to transform their overall customer experience, implicit dependencies on the back-oﬃce are often overlooked resulting in impacts that may range from signiﬁcant to existential in nature. To avoid this, CSPs need to modernize their back oﬃce by considering end-to-end processes and leveraging open, standards-based solutions that are model-driven with intelligent orchestration that, in turn, support full automation, continuous availability and near real time response times.
Oracle’s Service and Network Orchestration solution has been widely deployed in large CSPs on a global basis, supporting order volumes into millions of orders per day with sub second response times providing CSPs the conﬁdence of a proven, strong foundation to support their customer experience transformation, whether it be green ﬁeld, brown ﬁeld or a digital overlay.