IDC Marketscape

IDC MarketScape: Worldwide Manufacturing Field Service
Management Applications 2019–2020 Vendor Assessment

Read this study to understand IDC's assessment of the capability and business strategy of many notable technology vendors in field service management.

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IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2019–2020 Vendor Assessment by Aly Pinder, Nov 2019, IDC Doc#US44408719. IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.