Evolving to Thrive: A guide to the Experience Economy
Two-thirds of new deposit accounts opened online are with
direct, nontraditional, cloud based banks. The ability to adapt quickly and remain agile amongst changing
customer preferences requires a new approach to acquisition and customer loyalty.
Check out this
guide to discover:
• How to transform your data from stored treasure to shared
wealth
• Why AI and intelligent processes are crucial to engaging customers in the moments that
matter
• How to uncover hidden patterns of customer behavior and predict next best action with
Oracle CX
• Why simplification, standardization, and continuous innovation across the lifecycle
is critical