How Retail Finance Brands can create Digital Banking Value

27 May, 2020
14:00 - 15:00 UK

Retail finance leaders, including banks, fintechs and credit card issuers, need to focus on moving digital from just front-end capabilities to driving more value for their customers.

Customers want banking to be easy. They want options for how they bank, a responsive customer service, be better understood and want greater value from their financial products and services.

Digital banking offers the ability to improve retention through personalized offers on discount and loyalty programs. Brands can also leverage this to drive customers to self–serve through digital channels and ecosystems, as they reduce and consolidate physical branches

Success can be achieved by deploying a product pricing and packaging application that combines data, context, and relationships for banks to be able to price and offer the products and services the customers are demanding.

Join this webinar to learn
  • Why self-service will become the primary distribution channel as the cost to serve customers continues to face heavy downward pressure.
  • How, with better pricing and packaging, internal and external products and services will be able to gain new and retain existing customers as banks compete with fintechs and other competitors.
  • Why pricing transparency and fee disclosure will be a crucial aspect of managing conduct risk.

Featured Speakers

Darren Cherry

Darren Cherry
Director, Consulting, Revenue Management and Billing
Oracle Financial Services Global Business Unit

Biography: Darren has worked in the banking industry for 20 years and is Consulting Practice Director for Oracle Revenue Management and Billing. Darren works closely with clients to help determine business case drivers for undertaking Revenue Management change programmes and helps plan the delivery into Technology and into the wider operation.

Arun Chandrasekharan Panicker

Arun Chandrasekharan Panicker
Lead Solution Consultant-Revenue Management and Billing
Oracle Financial Services Global Business Unit 

Biography: Arun has worked in the pricing and billing area for 10+ years and brings in techno-functional knowledge. He is the lead solution consultant on Oracle Revenue Management and Billing always on the hunt for problems to solve

Speaker

Steffan Collier
Oracle Revenue Management and Billing Sales Lead – CEE & CIS, Oracle FSGBU

Biography: Steffan works with both financial and non-financial enterprises, solving order management and billing problems. He is responsible for helping customers resolve their issues in revenue management and billing.