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Personalised service and automated decisioning for financial institutions

Personalised service & automated decisioning – Building agility for financial institutions

With:  Alberto Sessa, Senior Director CX Product Development, EMEA & APAC, Oracle    &    Gavan Carroll, Principal Solutions Consultant CX Oracle 

Watch the session on demand and hear from our panelists as they decode how financial institutions can enable personalised, agile, auditable advice and decisions across the organisation and provide unique customer experiences.

  • How to build scalable solutions that deliver personalised service experiences across many different processes like: Payment Deferrals, KYC, customer onboarding, while striking the right balance with regulatory compliance
  • Provide intelligent advice and decision automation across your client journey-streamlining processes and improving client experiences.

Intelligent advisor use cases

Personalizing the Experience

Support SMEs

SME Payment Protection Program Loan

See how you stack up

Covid19 Support

Commercial Loan Payment Deferral

Oracle Named leader

Service Anytime

Omni-channel complaints management